Privacy Policy – Senior Law Support

Your privacy is a matter of respect and protection.
At Senior Law Support, we are committed to safeguarding your personal information while providing compassionate and secure legal guidance for seniors in Switzerland. This policy outlines how we collect, use, and protect your data.

1. What Information We Collect

Contact details: Name, email address, phone number, and postal address (used for consultations and correspondence).
Case information: Legal documents, housing or pension forms, powers of attorney, or other relevant paperwork you choose to provide.
Personal context: Information such as family situation, income, or care needs (shared voluntarily).
Website data: IP address and browser information, used only for basic analytics if you browse our site.

2. How We Use Your Data

To provide legal support based on your request.
To prepare legal documents, assist with applications, or coordinate notarization.
To respond to your inquiries or follow-up needs.
To fulfill legal duties under Swiss law and document client work responsibly.

3. Data Protection Practices

Your information is stored securely using encrypted systems accessible only by authorized legal staff. Physical documents (if applicable) are locked and protected. All communication is treated with full confidentiality.

4. When and Why We Share Your Data

We never sell or publish your information. We may share it only if necessary for your case:

With trusted legal partners or notaries involved in your matter (only with your consent).
With relevant authorities if legally required (e.g., court or social office).
With support partners (such as document couriers or healthcare liaisons) as needed.

5. Cookies & Tracking

Our website uses only basic cookies to help it function and understand how it’s used (anonymous visits only). You can disable cookies in your browser. We do not track users or show ads.

6. Your Rights

Request a copy of your personal data.
Ask for corrections or deletion of your data.
Withdraw consent to data use (when applicable).
Lodge a complaint with the Swiss data protection authority (FDPIC).

7. Policy Updates

This policy may be revised to reflect legal changes or service improvements. The current version is always published on our website.

8. Contact for Privacy Matters

If you have any questions or wish to exercise your rights, please contact us:

📍 Casa Gielgia 65, 9038 Nasen, Switzerland
📧 [email protected]
📞 +41 71 682 43 64