Terms and Conditions

Welcome to Senior Law Support. By accessing our website or using our services, you agree to the terms below — developed to protect and assist senior clients with clarity, fairness, and legal respect.

1. Scope of Application

These terms apply to all users who contact or request legal assistance from Senior Law Support, including consultations, document help, or legal representation.

2. Engagement & Booking

A legal relationship begins only once your service request has been confirmed by our team in writing. Submitting a form does not constitute a binding agreement.

3. Payment Terms

Our services are priced in CHF and include VAT if applicable. Payment is due before any legal work begins. We accept bank transfers and secure online payments.

4. Cancellation & Refund Policy

  • 🔹 Cancel 3+ days in advance: 100% refund or free rescheduling
  • 🔹 Cancel 48–72 hours prior: 50% refund
  • 🔹 Cancel under 48 hours: No refund

In the rare case we must cancel your appointment, we will offer an alternative date or full refund.

5. Responsibility & Disclaimer

We act with diligence and care but cannot be held responsible for outcomes affected by incomplete client information, third-party decisions, or changing legal regulations.

6. Client Responsibilities

  • ✅ Provide complete and accurate documentation
  • ✅ Stay in contact with our legal team
  • ✅ Disclose if you have another legal representative

7. Confidentiality & Data Protection

All client data is treated confidentially and stored securely in accordance with nFADP and GDPR standards. More details can be found in our Privacy Policy.

8. Use of Legal Materials

All advice, templates, and documents provided are for personal use only and may not be reused or shared without permission.

9. Policy Updates

These terms may change to reflect legal or operational updates. Please refer to this page for the most current version.

10. Legal Jurisdiction

All services and disputes are governed by Swiss law. The competent court is located in the Canton of St. Gallen.

11. Contact Us

📍 Casa Gielgia 65, 9038 Nasen, Switzerland

📧 [email protected]

📞 +41 71 682 43 64